Emergency Wastewater Rate Assistance Program

The impacts of COVID-19 have been far reaching. To help those who are finding it more difficult to pay bills during this time, the MSD board has approved an Emergency Wastewater Rate Assistance Program. With this, qualifying customers may receive a 10% discount on MSD’s wastewater charges. To learn more and to apply see below.


  • 10% discount applies to MSD wastewater service charges, wastewater volume charges and consent decree surcharges
  • Discounts available August 1, 2020 through July 31, 2022
  • Discount will become effective on next billing cycle following approval

Online application  Spanish

Mail-in application

Eligibility requirements:

  • Named customers with MSD
  • Must be receiving metered water service for a property used solely for residential purposes, and owned or leased by customer as principal residence
  • Not currently receiving MSD’s Senior Citizen discount as of date of application
  • Total household income* at or below 150% of the poverty line (see table below) and with supporting documentation

*Total household income defined as the combined taxable and non-taxable income of ALL persons living at the address, including:

  • Wages or salaries
  • Pensions
  • Gross income from self-employment (IRS Form 1040 Schedule C)
  • Child or spousal support
  • Worker’s compensation
  • Unemployment benefits
  • Disability payments of SSDI
  • Social Security
  • Rent or royalty income
  • Insurance or legal settlements
  • Interest or dividends from savings accounts, stocks, bonds, or retirement accounts
  • Proceeds-sales price (IRS Form 1040 Schedule D)
  • Cash income or gifts
  • Scholarships and grants

Click here to learn about additional financial assistance programs.