Contact Us

MSD is available to answer your questions 24/7/365.

Phone:  502.587.0603

Email:   CustomerRelations@LouisvilleMSD.org

Mail:      MSD – Customer Service

              PO Box 740011

              Louisville, KY 40201-7411

 Visit Our Main Office:

              9 AM – 4:00 PM, M – F

              700 W Liberty Street

              Louisville, KY 40203

Look up a service request through Metro Call 311.